Fans are considering legal action against the organizer.
Koreaboo
2 hours ago
On September 4, aespa kicked off the Latin American leg of their SYNK : COMPLæXITY world tour at the Mercado Livre Arena Pacaembu in São Paulo, Brazil.
aespa | SM Entertainment
Previously, we covered the reaction to the concert’s “empty” appearance.
aespa’s Shockingly Empty Concert Venue Hit With Brutal Reactions
Now, another aspect of the show has sparked outrage online, and gone viral.
For aespa’s concert, the highest tiers of tickets included VIP perks like exclusive merchandise and earlier entry. Also included in the highest tier was an “exclusive invitation to the post-show aespa send-off event.”
| Live Nation
For other groups, including those under SM Entertainment, send off usually includes a short meet & greet, during which the idols will slowly walk by, usually signing items at least and responding to questions.
@adrianoysters
pls ignore the bad angles of me lol 🤣 omg honestly send off wasn’t fair to everyone there but I got pics with 4 members I am d e a d and I asked Johnny a bowling question 💀 #nct127 #nct #johnnysuh #kpop #sendoff
♬ original sound – Adrian A.
However, for aespa’s event, according to fans, the group simply walked by while waving.
é gente, pagamos 3k pelo send off pra pegar sol torando e depois chuva o show inteiro pra receber menos que um hi-bye. não e o pior k recebemos 10s delas simplesmente PASSANDO, nem consigo chamar isso de interação, sinceramente. e ouvir q foi uma possível decisão delas dói muito. pic.twitter.com/3wtgWiXOvL
— ﹫ lary (@soojindear) September 5, 2026
SENDOFF DE MENOS DE 55 SEGUNDOS WE LIVE IN A SOCIETY pic.twitter.com/uGSEBlN59H
— sarah (@yizaeus) September 5, 2026
The price of this ticket was said to be around 2,689 Brazilian Real (around 524 USD), and more expensive than the aespa “hi-bye” ticket that was also made available to fans.
| Live Nation
As a result, many fans expressed disappointment in the treatment of fans, citing other instances fans in Latin America have been treated differently.
é gente, pagamos 3k pelo send off pra pegar sol torando e depois chuva o show inteiro pra receber menos que um hi-bye. não e o pior k recebemos 10s delas simplesmente PASSANDO, nem consigo chamar isso de interação, sinceramente. e ouvir q foi uma possível decisão delas dói muito. pic.twitter.com/3wtgWiXOvL
— ﹫ lary (@soojindear) September 5, 2026
Guys, we paid 3k for the send-off, only to stand out in the blazing sun and then get rained on for the entire show, just to receive less than a hi-bye. And that’s not even the worst part—I swear, we got 10 seconds of them simply walking past us. I can’t even call that an interaction, honestly.
And hearing that it was possibly their decision hurts so much.
— OP
– VIP sem soundcheck e com photocards ridículos, amadores mesmo
– Palco MUITO menor
-Arquibancada e Pista Comum na fé de Deus de verem até os telões
– 3 música a menos
– Send-off? KKKKKK
É, SM. Parabéns. Dá próxima fale logo “Não queremos levar tour do aespa ao Brasil”. Só fale. https://t.co/lSLZfVCoDr
— Tom Garcia QUER O FIM DA SM ENTERTAINMENT (@kimchaejeong) September 5, 2026
VIP without soundcheck and with ridiculous, seriously amateur photocards
A MUCH smaller stage
Upper-level seats and regular floor tickets basically having to pray they could see anything, even on the screens
3 fewer songs
Send-off? LMAOOOO
Yeah, SM. Congratulations. Next time, just say, ‘We don’t want to take aespa’s tour to Brazil.’ Just say it.
— OP
que terrible la visión que tienen los coreanos sobre la gente de latam, realmente venden entradas a precios exorbitantes para después tratarnos como salvajes, con experiencias que no valen ese dinero, son tan xenofóbicos y ya ni intentan ocultarlo https://t.co/GqSis0iJtB
— luna (@lubysang) September 5, 2026
That’s terrible, the way Koreans view people from Latin America. They really sell tickets at exorbitant prices only to treat us like savages afterward, with experiences that aren’t worth that kind of money. They’re so xenophobic, and at this point they don’t even try to hide it anymore.
— OP
Fans also discussed the gifts given to VIP, stating that they looked bad and that the merch for the show in the Brazil overall was not up to standards. It was also mentioned that the group performed three fewer songs, and that there was poor visibility for those in certain sections.
the vip merch “benefits” look terrible .. SM u need ur ass beat BADLY https://t.co/nMTxQjoNnq
— CHRRY is seeing aespa in mexico (@aehanix) September 5, 2026
merch Coreia merch Brasil pic.twitter.com/OHEjUcIJqM
— LiLi (@rukasatan) September 4, 2026
This is the first date of aespa’s tour outside of Asia, with the tour continuing in South America before heading to North America and Europe.